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Job Details
Organization Name : Sarvadhi Solutions Private Limited
Post Name: Telecaller
Employment Type: Full Time
Qualification: 10th Pass, 12th Pass
Industry: Private
Work Hours: 8 Hours
Job Location Type: Work From Home
Job Experience: Fresher
Salary: 8000/- To 10000/- Per Month
Location: Surat, Gujarat, India 395009
About Organization
At Sarvadhi Solutions Private Limited, we are a decade-long website development company with a decorated history of holistic, unique, and efficient software solutions that are customizable as per the needs and requirements of our esteemed clients. At Sarvadhi, we bank on the power of the digital transformation era, thereby offering solutions that aid in the growth of our clientele.
We put into use our digital talent pool of developers and designers to unlock the business potential of our clients spread across diverse industry verticals. As an experienced organization, we cater to multiple industry genres that are inclusive of healthcare, retail, e-commerce, media, and transport and logistics.
With a multitude of clients around several countries, at Sarvadhi, our focus is on entwining our services with our core values that our custom web design company takes pride in.Catering to the requests and requirements of our clients, we offer a line of services that elevate us to being a recognized website design and development company in India.
Leading web and mobile app development company that assures delivery, innovation, and quality through its tenacious temperament.
Job Description
Tele callers are the individuals who initiate telephonic contact with prospective or existing clients to generate leads or sales. They must be proficient in language displaying excellent verbal communication. Varying on specific job profiles, the candidates have to take up inbound marketing calls which are there for handling queries or other issues pertaining to the product or service.
A Telecaller Job description should include the overall process of defining duties and responsibilities. It should consist of a job application which attracts job seekers who are qualified for the job cover reporting and department.
Which can optimize and improve internal and external reporting system. For the position, you must be capable of communicating well and having a creative flair with a strong ability to translate requirements to design.
Roles and Responsibilities
- Answering calls and resolving queries about product or company.
- Noticing significant subtleties of every discussion.
- Conveying verbal acknowledgments of offers to our Sales group for closing.
- Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.
- Maintains operations by following policies and methodology and functional changes.
- Keeps up quality service by adhering to organization guidelines.
- Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.
- Responding to inquiries concerning things or the organization
- Posing questions to comprehend client necessities and close sales
- Considering the details of each offering and staying side by the side of updates to these contributions.
- Acquiring and updating an individual’s contact details.
- Calling active or old customers to encourage the purchase of items.
Requirements
- Proven experience as a telesales representative or other customer service role.
- High school diploma; B.sc/BA will be added advantage.
- Excellent knowledge of the English language
- Good knowledge of computer programs like (CRM software) and other telephone systems
- Proven track record of successfully meeting sales quota over the phone.
- Ability to switch communication styles
Skills
- Proficient in communication and interpersonal skills
- Research and record-keeping skills
- Verbal communication
- Outstanding negotiation skills to resolve issues and address complaints
- Data entry skills
- Closing skills
- Telephone skills
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