Operations Manager Job | Amazon Operations Manager Vacancy | Manager Vacancy Job In Delhi | Manager Vacancy Job

BASIC QUALIFICATIONS

• • Bachelor’s degree with 4-6 years of work experience.

• • Creative and analytical problem solver with a passion to provide excellent customer service.

• • Should be flexible to adapt to a 24 x 7 operating environment

• Ability to pull data from databases (using Excel, Access, SQL and/or other data management systems).

Amazon – where builders can build! We’re looking for a smart, customer-obsessed innovator and owner to join our Operations TeamPurview of a Operations Manager
Manager-I, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.Responsibilities include, but are not limited to

• Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.

• Developing and/or referring to performance metrics to drive team performance and business results.
• Identifying the business impact of trends and making data backed decisions.
• Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)
• Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.
• Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.